Who we are
Nature’s Edge Boutique Hotel (JDI Properties LLC SRL).
Our website address is: www.naturesedgecabinas.com or www.naturesedgehotel.com (redirect).
What personal data we collect and why we collect it
Comments
When visitors leave comments on the site we collect any data entered in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Contact/Other Forms
When visitors complete contact or other forms (such as registration) on the site we collect the data shown in the form, and also the visitor’s IP address and browser user agent string to help spam detection. Our site connection is secure.
Cookies
We use cookies to ensure that we give you the best experience on our website. If you continue to use this site we will assume that you are happy with it.
If you visit our homepage, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you clear your browser data.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with / How long we retain your data
Reservation data is store with our 3rd party property management system provided by Little Hotelier has PCI DSS Level 1 Service Provider Certification (which is the highest possible level). All credit card data is encrypted and the full number is not stored anywhere locally at the hotel.
If you leave a comment, the comment and its metadata are retained indefinitely.
For guests that register on our website prior to check-in, we store the personal information provided in the registration form indefinitely. This information is also transferred to our secure property management system.
Contact form data will be stored indefinitely but only used at your consent.
Reservation data is stored with our offsite property management systems. All data is retained for as long as required to service the reservation or for reporting purposes. When reservations are made with a 3rd party they have their own privacy policies, please refer to these providers for how they treat your data.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
Reservation data will be collected and processed by the third parties contracted or otherwise not contracted with us or on your behalf. This data will be governed by the third parties polices.
How we protect your data
We do our best to keep your personal data safe. We use safe protocols for communication and transferring data (such as HTTPS). We use anonymizing and pseudonymizing where suitable. We monitor our systems for possible vulnerabilities and attacks. We do not store any data locally at the hotel.
Our online booking engine and PMS system is provided by Little Hotelier and has PCI DSS Level 1 Service Provider Certification (which is the highest possible level).
Even though we try our best we can not guarantee the security of information. However, we promise to notify suitable authorities of data breaches. We will also notify you if there is a threat to your rights or interests. We will do everything we reasonably can to prevent security breaches and to assist authorities should any breaches occur.
General Policies and Terms & Conditions
Our general policies and terms & conditions can be found by clicking here.
Questions
If you have any questions contact us by clicking here to reach out through our contact form. An alternate form on contact can be through email direct to info@naturesedgecabinas.com or by calling or sending a WhatsApp to +506 8418-5311.